Deposit Refund Policy

1. Group Reservations (10 or More People)

For group reservations of 10 or more people, a 200 CZK deposit per person is required. The deposit must be paid at least 7 days before your visit. If not paid on time, the reservation may be canceled.

2. How to Pay the Deposit

You can pay the deposit:

Online by card

In cash at the restaurant

Note: You cannot pay by card at the restaurant.

3. How the Deposit is Refunded

If paid in cash:

• The deposit will be refunded on the same day after your visit or can be added to your final bill if you prefer.

If paid online by card:

• Refunds take up to 30 days if the reservation was made more than a month ahead.

• Refunds take 7–10 business days if the reservation was made within a month.

Deposits paid online by card cannot be refunded in cash or added to your bill.

4. If You Don’t Show Up

If you don’t come to the reservation, the deposit will not be refunded.

5. Deposit and Your Final Bill

• The deposit is not automatically included in your bill.

• Only cash deposits can be added to your bill if you ask.

• Deposits paid online by card cannot be added to your bill.

For questions about deposits, email us at [email protected].